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Merrin Kurian

Learn more from Merrin Kurian at The AI Conference 2024 in SF!
Intuit company logo in white.
Distinguished Engineer
Intuit

Presentation Title:

Intuit GenOS: Accelerating GenAI powered experiences at Scale

Presentation Summary:

Atom icon for The AI Conference 2023, a groundbreaking two-day event on AGI, LLMs, Infrastructure, Alignment, AI Startups, and Neural Architectures.Intuit is building GenAI powered experiences across its entire product portfolio of TurboTax, QuickBooks, Mailchimp and CreditKarma. To achieve this goal, we built GenOS: it provides out of the guardrails for Responsible AI development, enables Rapid Experimentation and an Extensible developer platform that allows for customization across the layers. GenOS is an end-to-end application development platform providing planning across agents and tools, plugin mechanisms to bring in domain capabilities and knowledge bases, out-of-the-box safety guardrails for GenAI, and secure and scalable hosting for vendor based and in house LLMs. It also incorporates developer tools which help teams to iterate by evaluating accuracy as well as assess cost and latency of their GenAI applications.

Brain icon for The AI Conference 2023, a groundbreaking two-day event on AGI, LLMs, Infrastructure, Alignment, AI Startups, and Neural Architectures.

This session will provide insights into architectural elements, evaluation and debugging tools, prompt management, RAG and Fine tuning use cases as well as processes we developed to empower the engineers at Intuit to leverage GenAI. We will share learnings, best practices and pitfalls incorporating LLMs into customer-facing applications serving Intuit’s millions of customers and expert help systems.

2024 Presentation Slides:

About | Merrin Kurian

Merrin Kurian is a Distinguished Engineer and the AI Platform Architect at Intuit. In this role, she is responsible for (i) GenOS, the operating system for Generative AI app development, and (ii) ML Platform for developing and serving Classical AI models. This role neatly plays into her passion for AI as well as Platform Engineering.

Over her 15+ years career, she has led several technology transformations including Intuit’s public cloud adoption of QuickBooks Online and Intuit’s first NoCode Model Development and Serving solution.