Organizations are awash in metrics and outputs, but true success lies in delivering measurable customer value. In this session, Erin Kraemer, Tech Innovation and Product Leadership at AWS Agentic AI, explores how AI is reshaping the way work gets done—not by replacing people, but by transforming workflows, removing undifferentiated tasks, and enabling “Renaissance workers” to focus on what matters most. Attendees will learn how to reframe measurement beyond volume, understand the evolving role of autonomous agents and teammates, and prepare their organizations for dynamic, self-optimizing systems.

The session will offer leaders and builders practical guidance on unlocking value, identifying bottlenecks, and embracing the organizational shift required for AI-powered futures.