Dr. Shelby Heinecke

Dr. Shelby Heinecke
Salesforce logo
Senior AI Research Manager
Salesforce

Presentation Title:

The Next Era of Enterprise AI:
Small, Fast, Reliable

Presentation Summary:

 In the enterprise, speed and reliability beat size every time. In this talk, I’ll share how my team at Salesforce has deployed lightweight models in our data platform, developed small action models, and built new enterprise-centric agent evaluations.

These projects highlight the lessons driving today’s deployments and the research laying the foundation for what’s next.

Picture of About |  Dr. Shelby Heinecke

About | Dr. Shelby Heinecke

Dr. Shelby Heinecke leads an AI research team at Salesforce. Shelby’s team develops cutting-edge AI for product and research in emerging directions including autonomous agents, LLMs, and on-device AI. Some of her team's most notable agentic AI works include the open source multi-agent platform, AgentLite, and the "Tiny Giant", a competitive 1B model for function-calling.

Shelby earned her Ph.D. in Mathematics from University of Illinois at Chicago, specializing in machine learning theory. She also holds an M.S. in Mathematics from Northwestern and a B.S. in Mathematics from MIT. Website: www.shelbyh.ai